My personal information is wrong on my lab report, can it be corrected?
The information on your lab report is the information that was entered during the registration process. Once the sample results have populated online, no changes can be made to the information on the report as it creates a disparity between the information on the chain of custody for the samples received by the laboratory and the data reported. If your samples have not been analyzed by the laboratory and you are viewing the report heading prior to the laboratory receiving or analyzing your samples, please contact MMD’s offices for further instruction.
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How do I interpret the lab report?
Your lab report can be found in your MyMoldDetective.com account created during registration. Simply log in and go to View My Lab Report. You’ll notice the header of the report contains all the property information you put in at the time you ...
Will the report hold up in court?
The laboratory data is generated by an independent, nationally accredited laboratory. As such, the data is sound. However, a court may question the bias of the person who performed the sampling. In such circumstances, the standard practice would be ...
How much are lab analysis fees?
The cost for sample lab analysis is $35 per sample for a standard turnaround time of three (3) business days from when the laboratory receives the samples. Fees are paid at the time of online sample registration through Customers.MyMoldDetective.com ...
I entered the wrong shipping address for my product order!
Upon check out, you must specify a physical street address. Your item(s) will be shipped to the shipping address you provide. Please confirm the information you enter is correct before processing your order. Once your order has been prepared for ...
Why are there additional fees for the lab analysis?
The samples you take using My Mold Detective’s mold detection kit are sent to a third-party and nationally-accredited laboratory for processing, analysis, and reporting. Each sample processed incurs a fee from the lab at the time of analysis. Because ...