I entered the wrong shipping address for my product order!
Upon check out, you must specify a physical street address. Your item(s) will be shipped to the shipping address you provide. Please confirm the information you enter is correct before processing your order. Once your order has been prepared for shipment or has shipped we are unable to change the shipping address.
Below the color bars, you have a section called MMD’s Conclusions. This section we take into account the spore counts and property questions to give you recommendations on what to do next.
Below the Conclusions, you’ll find the “Lab Analysis” section. First for air samples and below the air sample results under another “Lab Analysis” heading will be surface samples. The lab analysis section has detailed data of all the spore types and concentrations found in each sample. All Slightly Elevated and Elevated counts are highlighted in yellow and red respectively, anything not highlighted is considered Normal.
Definitions of different common spore types can be found in the footer section of the report.
If you’ve been notified that your sample results are ready, but your report reads, “Check back for Results” for more than three hours, please notify us.
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Can I return my product?
Yes, MyMoldDetective® does accept product returns. MyMoldDetective® guarantees all merchandise against defects and faulty workmanship. Any shipping damage must be reported to the carrier for inspection and a claim filed by the recipient within 2 days ...
My personal information is wrong on my lab report, can it be corrected?
The information on your lab report is the information that was entered during the registration process. Once the sample results have populated online, no changes can be made to the information on the report as it creates a disparity between the ...