Why are there additional fees for the lab analysis?
The samples you take using My Mold Detective’s mold detection kit are sent to a third-party and nationally-accredited laboratory for processing, analysis, and reporting. Each sample processed incurs a fee from the lab at the time of analysis. Because sample quantity could vary from property to property, we are unable to include lab fees in the cost of the product.
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How much are lab analysis fees?
The cost for sample lab analysis is $35 per sample for a standard turnaround time of three (3) business days from when the laboratory receives the samples. Fees are paid at the time of online sample registration through Customers.MyMoldDetective.com ...
What do I do if my lab analysis comes back Elevated for mold?
My Mold Detective will help guide you through the next steps until your property is restored to its natural, healthy state. If the sample results from your mold kit indicate an Elevated mold condition, My Mold Detective will connect you with one of ...
How do I interpret the lab report?
Your lab report can be found in your MyMoldDetective.com account created during registration. Simply log in and go to View My Lab Report. You’ll notice the header of the report contains all the property information you put in at the time you ...
Why do I need to take an additional outdoor air sample during a second round of testing?
Outdoor Air Samples are required for every set of samples submitted to MyMoldDetective®. Because mold concentration levels are in constant fluctuation outside, and because indoor air is made up of outdoor air, it’s industry standard to compare indoor ...
My personal information is wrong on my lab report, can it be corrected?
The information on your lab report is the information that was entered during the registration process. Once the sample results have populated online, no changes can be made to the information on the report as it creates a disparity between the ...