How long does it take to get at copy of my report?
The standard turnaround (TAT) time to receive your lab report is 3 business days from when the laboratory receives your samples. You will be notified via email when the samples have been received and another email when your lab report is ready to view.
At the time of registration, you do have the option to expedite your sample TAT to 1 business day. The fee is an additional $15 per sample for express TAT.
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How long will it take to receive my Mold Test Kit or Accessory Pack purchase?
Typically 2-4 business days depending on your geographical location. Products are shipped from Atlanta, GA.
Will the report hold up in court?
The laboratory data is generated by an independent, nationally accredited laboratory. As such, the data is sound. However, a court may question the bias of the person who performed the sampling. In such circumstances, the standard practice would be ...
How do I take an air sample?
To accurately test for mold in your air, you will need to perform at least one indoor air sample and one outdoor air sample as a control. All samples must be taken within the same hour for accurate results. Outdoor: We recommend taking the outdoor ...
How do I interpret the lab report?
Your lab report can be found in your MyMoldDetective.com account created during registration. Simply log in and go to View My Lab Report. You’ll notice the header of the report contains all the property information you put in at the time you ...
My personal information is wrong on my lab report, can it be corrected?
The information on your lab report is the information that was entered during the registration process. Once the sample results have populated online, no changes can be made to the information on the report as it creates a disparity between the ...